FAQ & policies

Across San Juan and the towns around it, at a flat rate per area. Check your ZIP code on the delivery page and you will see your rate there. If your address falls outside those areas, call us and we will quote it for you.

Delivery starts at $65, before tax and before the delivery fee. Pickup at the studio has no minimum.

Yes. Order before 1:00 PM Monday to Friday, or before 2:00 PM on Saturday, and it leaves the studio that day. We are closed on Sundays.

You choose the date on the product page, and the store only offers the days we can make.

Yes, at 701 Ponce de León, Suite 107, in Miramar. Pickup has no minimum. We email you when the order is ready; bring that email and the name on the order. The address and the hours are at the bottom of this page.

Shop Pay, Apple Pay, Google Pay, and credit or debit cards.

We do not take Afterpay, Link or bank transfers. Our old site said we did, and that stopped being true when we moved the store.

IVU at 11.5%. It covers the flowers and the delivery, and the checkout works it out before you pay. We add nothing after that.

Yes. On the product page you set the date, who receives it, their phone number, and what the card says. The card message holds up to 200 characters.

We make every arrangement by hand the day it goes out, so the flowers move with the season. When one of them is not at its best we swap it for a flower of the same style and the same value.

Write to us before you order. From ten up we plan it with you, so nothing arrives short. Talk to us or call the studio.

Any time. No commitment and no penalty. You do it from your account or by writing to us, and there is no number you have to call.

Cancel before 1:00 PM the day before your next delivery and we do not charge you for that one. Past that hour we have made the bouquet, so it goes out and the next one stops.

Yes. Pause it for as long as you need and start it again when you want.