Cancellation policy

Pay-as-you-go subscriptions

It's truly every florist's joy to design bouquets with a rotating selection of seasonal flowers. So trust us: you'll be delighted every time!

• Pay as you go. No upfront payment: each order is charged automatically on its own date.
• Delivery or store pickup. Subscriptions are available for both.
• A reminder before every order. Renewal notifications are emailed 7 days in advance of your next order.
• Two renewals minimum. After your first purchase, we require two renewals before a cancellation can be processed.
• Flexibility is key. Change your renewal frequency anytime. To pause, cancel or change an order, let us know at least 5 days in advance.
• Once your arrangement, bouquet or orchid is prepared, that order can't be cancelled. It's charged automatically and can't be refunded.
• Changing the address? Let us know at least 48 hours before delivery, or call the studio. If the new address is in another area, that area's delivery fee applies.
• By subscribing, you authorize Fioridella to charge your payment method with each order.
• Flowers change with the seasons. If one isn't available, we choose another of the same style, quality and value.

Perks beyond flowers: once a year, subscribers get a gift on us, ready for pickup at the studio.

Thank you for letting Fioridella bring the beauty of nature into your space.